Privacy Policy
Last updated: June 24, 2026
VIDA Technologies ("VIDA", "we", "us") operates the VIDA ride-sharing application and this website. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using VIDA, you agree to the practices described here.
1. Information we collect
- Account information: name, phone number, email address and profile details you provide when signing up.
- Driver verification: for drivers, government ID, driving license, vehicle details, insurance information and a verification selfie.
- Trip information: pickup and drop-off locations, routes, schedules, seats and bookings.
- Location data: device location used to set trips, match riders and enable trip tracking.
- Payment information: processed securely by our payment partners; we do not store full card numbers.
- Usage data: device, app interaction and diagnostic information to keep the service reliable.
2. How we use information
- To create and manage your account and verify drivers.
- To match drivers and passengers, schedule trips and process bookings.
- To process payments, wallet top-ups and payouts.
- To provide safety features such as trip tracking and ratings.
- To communicate updates, support responses and important notices.
- To improve, secure and troubleshoot our services.
3. Sharing of information
We share limited information between drivers and passengers to complete a trip (such as name, rating and pickup details). We also share data with service providers who help us operate — including payment processors and mapping providers — and where required by law. We do not sell your personal information.
4. Data security
We use industry-standard safeguards to protect your information. No method of transmission or storage is completely secure, but we work to protect your data and limit access to it.
5. Your choices
- You can review and update your profile information in the app.
- You can control location permissions through your device settings.
- You may request access to or deletion of your account data by contacting us.
6. Children's privacy
VIDA is not intended for individuals under 18. We do not knowingly collect information from children.
7. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date above.
8. Contact us
Questions about this policy? Contact VIDA Technologies:
- 857 Georgia Ave, Ste 440, Silver Spring, MD 20910
- Phone: +1 (240) 543-6444
- Email: Info@vidatechnologies.com